Privacy Policy

Last updated 9th January 2024


The purpose of this policy is to ensure that all reasonably available measures are in place to protect the privacy of information collected and how that information is treated. Social Basketball Christchurch LTD, (SBC) (we, us, or our), fully complies with obligations under the Privacy Act (2020).


  1. This policy applies to all staff members, referees and processes at SBC. SBC must ensure that, when using or dealing with personal information relating to team players, contractors or any other individuals, they comply fully with this policy.
  2. This policy applies to all personal information provided, whether in person or via other means, including through the Social Basketball Christchurch site, including (site).
  3. This policy applies to information collected from all users of Social Basketball Christchurch’s products and services.


Your Personal Information


Collection of personal information

We may collect, store, and use the following categories of personal data about the user: contact details (including name, title, address, telephone number, email address); log in details and passwords; application details; location information either provided by the user, by a mobile device or associated IP address (where permitted by law); usage, viewing and technical data, including device identifier, server address, IP address, domain name, browser type, and activity/conduct on the Site; aggregated data (such as tracking of site traffic and cookies), and other information the user provides to us through any other method (including, without limitation, correspondence and discussions whether on the Site, by phone or via other means).

We gather various information, including:

  1. Team Registration information created by setting up an account, including team name, captain first name and surname, email address & phone number.
  2. Additional personal information that is required for enrolment in the SBC Leagues, where relevant. Personal information provided to us through any other method (including without limitation correspondence and discussions whether on the Site or via other means).
  3. Location information either provided by a mobile device or associated with an IP address, where we are permitted by law to process this information.
  4. Usage, viewing and technical data, including a device identifier or IP address, when users visit our Site.
  5. Aggregated data, which tracks traffic to the Site, and cookies, which are pieces of information transferred to a user’s computer hard drive for record keeping (such as preferences on the Site).

If a user provides SBC with personal information about another person, the user must ensure that they are authorised to disclose that information to us and that, without taking any further steps required by applicable data protection or privacy laws, SBC may collect, use and disclose such information for the purposes described in this privacy policy.


Disclosure of Personal Information


We will not disclose any personal information held to a third party, unless required by law, or except as set out below: 

  1. Service Providers: We work with third-party service providers who provide hosting, maintenance, backup, storage, infrastructure, payment processing, subscription, analysis, marketing and other services for us, which may require them to access information about the user. If a service provider needs to access information about a user to perform services on their behalf, they do so under instruction from us, including abiding by policies and procedures designed to protect user’s information. Some of these service providers may be located in countries other than New Zealand. 
  2. Legal Obligations: In exceptional circumstances, we may share information about a user with a third party if we believe that sharing is reasonably necessary to (a) comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements, (b) enforce the SBC agreements, policies and terms of service, (c) protect the security or integrity of the SBC site and services, or (d) protect SBC and related companies, customers or the public from harm or illegal activities. 


Cookies and Pixels 

  1. Cookies and pixels are very small text files that are sent to a browser from our web server and stored on the user’s computer. Cookies and pixels help provide users with a customised experience without having to re-enter their preferences each time they return to the Site. Users may disable cookies and pixels, however doing so may restrict access to some web pages. We use cookies and pixels on the Site to track individual user journeys. 
  2. We use cookies to gather data about trends in site usage using a tool called Google Analytics. We also use cookies and pixels to gather data about your browsing history on the Site. We may use this data to enhance your browsing experience, improve our website, identify whether you have seen our marketing material before you visited our site, and target advertising to you. 
  3. Using Google Analytics means that we can advertise to visitors who have visited certain pages on our site. This could be in the form of an advertisement on the Google search results page, a site in the Google Display Network, or somewhere on Facebook. Third-party vendors, including Google, Facebook, LinkedIn and Microsoft, use cookies to serve advertisements based on someone’s past visits to the Site. 

Any data collected will be used in accordance with our privacy policy as well as the privacy policies of: 

We take all reasonable precautions to guard against unauthorised access to confidential and personal information including the loss, misuse and alteration of the information held by us. When personal information is no longer required for the purposes for which it was collected, it may be deleted. 




  1. Our Site has security measures in place to prevent the loss, misuse and alteration of information under our control. In order to maintain the cyber security of systems and information, our systems are subject to ongoing monitoring (including activity logging), analysis and review. 
  2. SBC has put in place procedures to deal with any suspected personal data breach and will notify users and any applicable regulator of a breach where legally required to do so. 
  3. We may use information about your use of our websites and other IT systems to prevent unauthorised access or attacks on these systems or to resolve such events. We may use this information even if you are not involved in such activity. We may utilise services from one or more third-party suppliers to monitor or maintain the cyber security of our systems and information. These third-party suppliers will have access to monitoring and logging information as well as information processed on our systems. 


Access to and Correction of Personal Information


  1. A user may request access to their personal information by emailing Changes may take up to 10 working days to take effect. SBC will hold a user’s information for as long as their Team Account is active or as is needed to provide services to the user, or as long as SBC is legally obliged to. If a user wishes to cancel their Account or request that SBC no longer use their information to provide services, they can contact us at 
  2. If SBC have a good reason for refusing a request for correction, you are entitled to request that a statement be attached to the information of the correction that was sought but not made. 

For more information on the privacy laws in New Zealand and contact details for the Office of the Privacy Commissioner, please visit the Office of the Privacy Commissioner website.